INTRODUCTION
This chapter provides the background to the Nigerian banking industry in the year 2001 with the Nigerian banks in focus.
It is indisputable that inspite of the competition going on in the already existing banks within the industry. Many new generation banks still spring up. These are as a result of several factors like nature of services rendered by the banks their expansion plans, the quest to meet up with profit margins acceptable by the body of stake holders, seeking markets for their services etc.
During this period the banking industry was misrepresented the banks who on longer consider the satisfaction needed by their consumer, but are constantly reminded of the measures of expansion and growth in line with their competitors.
The quest for opulence has crept not only into the bank, but in all the members of staff themselves and now manifesting into high rate of malpractices in the banking sector.
One important variable of the desired expansion in the banking industry is the cost of staffing, studies have shown that bankers are well paid to encourage and motivate them to their respective duties.
In order to meet up with these costs. Maximum efficiency needs to be put into avoid deficit.
As revealed by Nik Ogbulie viewing it from all indications available, the banking industry is growing in leaps and bounds. But what is yet to be fully determined is whether this growth is informed by increasing rate of efficiency in banking management or increasing demand of banking services by users of the industry. This becomes important because the perceive rate of growth is not industry-wide.
TABLE OF CONTENTS
Title page ii
Approval page iii
Dedication iv
Acknowledgement v
Table of content vii
CHAPTER ONE
Introduction 1
1.1 Background of the study 1
1.2 Statement of the problem 3
1.3 Objective of study 4
1.4 Research question 5
1.5 Purpose of the study 5
1.6 Scope of the study 6
1.7 Limitation of the study 7
1.8 Delimitation of the study 8
1.9 Significance of the study 9
1.10 Importance of benefit of study 10
1.11 Ration/justification of the study 11
1.12 Assumption of the study 11
1.13 Definition of the terms involved 12
1.14 Plan for development of the topic 13
Reference 15
CHAPTER TWO
Literature review 16
2.0 An overview of the Nigerian banking system 16
2.1 Banking general environment 17
2.2 Structure of banking system in nigeria 19
2.3 A survey of the banking system in nigeria 20
2.4 Banks struggle in recent times 22
2.5 The market movers 24
2.6 The nature and forms of professional
misconduct in recent years in Nigerian bank 25
2.7 Banks threat and effect. 27
2.8 Measures for the improvement
of banking operation 28
2.9 Marketing strategy in the banking sector 29
Reference 31
CHAPTER THREE
3.1 Sources of data 32
3.2 Location of data used 33
3.3 Method of research investigation 33
Reference 34
CHAPTER FOUR
4.0 Findings 35
4.1 Characteristic of banking system 37
4.2 Features of banking business 37
Reference 42
CHAPTER FIVE
Recommendations and conclusion 43
5.0 Summary of findings 43
5.1 Recommendation 45
Bibliography 48
