Abstract
This research work focused on the impact of manpower training and development on organizational growth. Poor performance of workers, High labour turnover and decline in customer patronage were the major problems that inspired this research work. The objectives of the study were to investigate the impact of manpower training and development on the performance of staff and to ascertain how manpower training and development affect labour turnover. Descriptive research design was used and data were collected through primary and secondary sources. Questionnaire was the major primary source of data collection with a four point Likert scale. The data gathered were presented in tables and simple percentages were used to analyses the data. Karl Pearson Product Moment Correlation statistical tool was used to analyses the relationship between the variables under study and t-statistic test was used to test the hy6pothesis formulated at 0.05 level of significance. The population of the study was 80 staff fr4om Fidelity6 Bank Plc, Aba branch and the sample size of 67 was arrived at with the help of Yaro Yameni formula. Simple random sampling technique was adopted in selecting the sample out of the total population. Results of the study showed that manpower training and development has a strong positive relationship on both workers performance and customer patronage. Also, it was discovered that manpower training and development, have a significant effect on labour turnover. Based on these findings, the researcher recommended that the management of Fidelity Bank should carry out regular assessment of employee’s skills, competences and attitudes to determine appropriate training need and that they should also support the training of lower level of employees. Also, a reasonable amount should be voted to manpower training and development in the organization.
TABLE OF CONTENT
Title Page
Approval
Dedication
Acknowledgement
Table of contents
List of tables
Abstract
CHAPTER ONE: INTRODUCTION
1.1 Background of The Study
1.1.1 Profile of Fidelity Bank Plc, Ikot Ekpene Road Aba
1.2 Statement of The Problem
1.3 Objectives of The Study
1.4 Research Questions
1.5 Research Hypotheses
1.6 Significance of The Study
1.7 Scope and Limitations of The Study
1.8 Definition of Terms5
CHAPTER TWO: REVIEW OF RELATED LITERATURE
2.1 The Concept of Manpower Development
2.2 The Concept of Organization Growth and its Relation with Manpower Trainingand Development
2.3 Meaning and Nature of Training
2.3.1 Types of Training
2.4 The Concept of Development
2.5 Impact of Training on the Growth of an Organization
2.6 Method of Encouraging Training
2.7 Assessment of Training Process
2.8 Importance of Training and Development
2.9 Benefits of Manpower Development2.10 Summary of Literature Review
CHAPTER THREE: RESEARCH METHODOLOGY
3.0 Introductions
3.1 Research Design
3.2 Area of The Study
3.3 Population of The Study6
3.4 Sample Size and Sample Techniques
3.5 Method of Data Collection
3.6 Method of Data Analysis
CHAPTER FOUR: PRESENTATION AND ANALYSIS OF DATA
4.0 Introduction
4.1 Question By Question Analysis Of The Investigative Research Questions
4.2 testing of Hypotheses
4.3 Discussion of Findings
Chapter Five: Summary, Conclusion And Recommendations
5.0 Introduction
5.1 re-statement Of The Problem
5.2 Summary Of Findings
5.3 Conclusions
5.4 Recommendations
5.5 Suggestion For Further Study7
REFERENCES
Appendix
Questionnaire
LIST OF TABLES
Table 4.1 Sex Of Respondent
Table 4.2 Marital Status
Table 4.3 Educational Background Of Respondents
Table 4.4 Age-Bracket
Table 4.5 Distribution Of Respondents According To Working Experience
Table 4.6 Organization Of Training And Development Programmes
Table 4.7 Impact Of Manpower Training And Development On WorkersPerformance
Table 4.8 Manpower Training And Development And Labour Turnover
Table 4.9 Effects Of Manpower Training And Development On OrganizationalProductivity
Table 4.10 Customer Patronage In The Organization
Table 4.11 Response To Research Question Six (6)
Table 4.12 Conductive Environment During Training And Development8
Table 4.13 Impact Of The Job Training On Organizational Performance
Table 4.14 Funds For Worker Training And Development
Table 4.15 Training And Development As A Critical Success Factor
Table 4.2.1 Computation Of Correlation Coefficient For Hypothesis One (1)
Table 4.2.2 Computation Of Correlation Coefficient For Hypothesis Two (2)
Table 4.2.2 Computation Of Correlation Coefficient For Hypothesis Three (3)
