Firms have always sought ways to gain a competitive advantage over their competitors; one avenue that firms have pursued to improve their competitive position in this new business environment is to increase the role of outsourcing in their operations, which has been found to provide a competitive advantage and heightened performance to these... Continue Reading
The purpose of this research study was to investigate the effect of M-Pesa utilization on the performance of Small and Medium Scale Enterprises (SMEs) in Nakuru town. M Pesa is an SMS ‐ based money transfer system that allows individuals to deposit, withdraw and send funds using their cell phones. The introduction of M-Pesa has... Continue Reading
Over the past five years, development in Non-Bank Financial Institutions (NBFIs) has assumed high preposition in Kenya. The trend could be attributed to: their renewed provision of products and services that banks either cannot or may not offer, also their potential to deliver other savings, investments and risk management tools. However, a... Continue Reading
Firms across all industries continue to face the most disruptive market conditions in decades. Increased competition has only accelerated and the battle for market share is now more aggressive in the telecommunication industry. The objective of the study was to determine how competitive advantage strategies applied by firms in the... Continue Reading
Commercial banking sector in Kenya is one of the most important facilitators of economic growth, driven by competition and government regulations which have led to innovations of various channels of bank service delivery; agency banking and mobile banking with the help of support infrastructure; credit reference bureaus and deposit... Continue Reading
Audit reports by the office of the controller of budget for three consecutive years from 2013 – 2015 revealed gross financial mismanagement and a fall in revenue collection even after County Governments have put in place the Integrated Financial Management Systems (IFMIS) and e-pay systems in accordance with the requirements of the... Continue Reading
The rationale of this study was to examine the factors that influence the adoption of Information Technology outsourcing by insurance companies in Kenya, with specific interest in four key factors; Establish how Financial drivers, Focus on core competencies, Technological advancements and Government policy influence adoption of Information... Continue Reading
Outsourcing has become an important business strategy because it enables businesses to reduce and control operating costs, to improve company focus, to gain access to world class capability and to free internal resources for other purposes. Outsourcing has been used as part of the new public management agenda with the aim of increasing... Continue Reading
Internal credit rating (ICR) was used in evaluating the level of risk associated with a loan applicant and assign probabilities that an applicant with a given credit score would be good or bad. It could also be used as abasis for loan approval, pricing, monitoring and capital allocation. Lending difficulties may arise due to Internal Credit... Continue Reading
Induction training is absolutely vital for new starters in an organization. Good induction training ensures new recruits are settled down quickly, comfortably and happily to a productive role. Poor induction training for new recruits may increase the risk of the problems like poor performance, low job satisfaction, absenteeism and resignations... Continue Reading
This study aimedtoexamine theeffect of corporate governance on financial performance of Energy sector state corporations in Kenya. Specifically, the study sought to examine the role of internal controls, stakeholder management, organizational culture and leadership on the financial performance of Energy sector state corporations in Kenya.... Continue Reading
This study analyses the relationship between corporate social responsibility and brand equity of Universities in Kenya. Many corporations seem to engage in socially responsible behavior as part of their normal business operations. The socially responsible activities include positive actions towards economic, social and environmental... Continue Reading
The promulgation of a new constitution of Kenyan on 31 st August 2010 effectively created two levels of government; the national and county governments. Provision of health services is one of the functions that were devolved to the county government amid resistance from the health care workers’ unions. Devolution of health functions was... Continue Reading
In keeping with the advancement in technology, savings and credit cooperative societies have in the recent past undergone major technological leaps in the provision of banking services by adoption of mobile banking technology. This model of banking was particularly useful in providing efficiency and accessibility of banking services without... Continue Reading
The main goal of every microfinance institutions is to maximize profits in order to maintain their financial stability, improve growth and sustainability. However, high levels of loan delinquency create credit volatility which constrains the ability or capacity to offer credit to borrowers because microfinance institutions have to compensate... Continue Reading
Many companies make investment to sponsor the big sports events such as Olympics, world Cup and popular sports games. Effective promotional strategy involves strategic decisions about five factors target audience, objective of the promotion effort, nature of the product, stage in the product life cycle and amount of money available for... Continue Reading
With the growing liberization of trade and business in Kenya, many manufacturing firms are now able to produce and bring to the markets broad varieties of products. On the other hand consumers have become more knowledgeable and are seeking lot of information before purchase and consumption of products and services. In detergent market... Continue Reading
Credit risk is on an increasing rate and is becoming an area of concern to many people and institutions in the lending business globally. This kind of exposure leads to instability and poor financial performance of microfinance institutions. Microfinance institutions are exposed to credit risk and therefore it is important for them to come... Continue Reading
Ergonomics is about how key components of an office, for example, physical work settings,unique characteristics of an employee, organizational characteristics andworkstation equipment are customized to fit and improve representative wellbeing and execution. The relationship between office ergonomics and employee productivity has not been... Continue Reading
There has been a great demand of Kenyan flowers which has put pressure on producers to meet the ever growing demand in Europe.Kenya has been faced with fierce competition from other flower exporting countries, namely Colombia, Ethiopia, and Israel. A number of flower firms in the country are trying to implement strategies that deliver... Continue Reading
Women Enterprise Fund as any other credit business is exposed to credit risks. Credit advanced to women by WEF come along with credit risk challenges. How the fund has handled these risks challenges among women is not adequately researched compared to other enterprises or corporations. To the researcher knowledge, there is little... Continue Reading
It is a fact that success in every organization depends on the quality of its human resources both skilled and unskilled labor. Studies have shown that in today’s competitive business environment, success is increasingly a function of effective human resources management. In the recent past Nakuru County Government faced performance... Continue Reading
Poor participation in strategy formulation and absorption of development funds hinders effective strategy implementation, review and leadership in county governments and ultimately affects effective service delivery. The main purpose of this research study was to assess the influence of strategic management practices on Service Delivery in... Continue Reading
Work attitudes such as organizational commitment, job involvement, job satisfaction and perceived organizational support have dual interest to organizational managers and represent important outcomes they may want to enhance. The defined generations in Kenya somehow differ from the USA and other countries. In Kenya, Generation X refers to... Continue Reading
The purpose of the study was to assess the factors influencing teacher turnover in private secondary schools in Nakuru Sub County. The objectives of this study were to assess the extent to which leadership, working environment, remuneration and Organizational culture contribute to teacher turnover in Private secondary schools in Nakuru Sub... Continue Reading