ABSTRACT
This study discusses factors affecting the customer value, and the performance of the WEBSHOP MAIL WEBSHOP SITE model. In our case, the biggest trading company in our country developed Webshop mail webshop site model to be taken into use in its supermarkets. The time was not yet right to implement the web shopping with shopping cart, but useful knowledge was gained as for the internal and external factors to be taken into account when planning WEBSHOP MAIL WEBSHOP SITE. The company developed its strategies and the full range of its information systems to get to the retail business frontline to enable achieving customer value and profitable business in the future.
TABLE OF CONTENTS
TITLE PAGE
CERTIFICATION
DEDICATION
ACKNOWLEDGEMENT
ABSTRACT
TABLE OF CONTENTS
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
1.2 STATE OF THE PROBLEM
1.3 PURPOSE OF THE STUDY
1.4 AIMS AND OBJECTIVES
1.5 SCOPE OF STUDY
1.6 LIMITATIONS OF STUDY
1.7 ASSUMPTIONS
1.8 DEFINITION OF TERMS
CHAPTER TWO
LITERATURE REVIEW
CHAPTER THREE
3.1 DESCRIPTION AND ANALYSIS OF EXISTING SYSTEM
3.2 FACT FINDING METHOD USED
3.3 ORGANIZATION STRUCTURE
3.4 OBJECTIVES OF EXISTING SYSTEM
3.5 INPUT, PROCESS AND OUTPUT ANALYSIS
3.6 INFORMATION FLOW DIAGRAMS
3.7 PROBLEMS OF THE EXISTING SYSTEM
3.8 JUSTIFICATION OF THE NEW SYSTEM
CHAPTER FOUR
4.1 DESIGN OF THE NEW SYSTEM
4.2 INPUT SPECIFICATION AND DESIGN
4.3 OUTPUT SPECIFICATION AND DESIGN
4.4 FILE DESIGN
4.5 PROCEDURE CHART
4.6 SYSTEM FLOW CHART
4.7 SYSTEM REQUIREMENTS
4.8 IMPLEMENTATION
4.9 PROGRAM DESIGN
4.10 PROGRAM FLOWCHART
4.11 PSEUDO CODE
4.12 SOURCE PROGRAM: TEST RUN
DOCUMENTATION
CHAPTER FIVE
5.1 RECOMMENDATION
5.2 CONCLUSION
BIBLIOGRAPHY
