Explore Project Topics on: Effect of customers satisfaction in improving banking profitability

ROLE OF  E- COMMERCE  IN  IMPROVING  CUSTOMERS  SATISFACTION (A CASE STUDY OF JUMIA) ABSTRACT The research  provides a conceptual and theoretical study on  the role of E-commerce in improving customer s satisfaction  . it elucidate on the nature, forms and significance  of e-commerce Business. And depicts the impact of E- commerce  on... Continue Reading

CHAPTER ONE INTRODUCTION 1.1. Background to the study Recently, the population of internet users has been growing rapidly. The users of World Wide Web (WWW) have been growing at a geometrical rate that it have spread widely into all works of life. The... Continue Reading

THE IMPACT OF RELATIONSHIP MARKETING ON CUSTOMERS SATISFACTION AND PROFITABILITY. (A CASE STUDY OF MTN NIGERIA , ABA) ABSTRACT This research work review extensively the meaning of Relationship Marketing on customer satisfaction and profitability by using Intercontinental Bank Plc Aba, as a case study. This study was carried out to reveal the... Continue Reading

ABSTRACT Customer satisfaction has emerged as a major area of concern for researchers, theorists and managers in organisations due to its importance. Every organization thus endeavours to ensure customer satisfaction in order to gain the loyalty of their customers. Therefore, the study examined the impact of customer satisfaction on customer... Continue Reading

ABSTRACT Customer satisfaction has emerged as a major area of concern for researchers, theorists and managers in organisations due to its importance. Every organization thus endeavours to ensure customer satisfaction in order to gain the loyalty of their customers. Therefore, the study examined the impact of customer satisfaction on customer... Continue Reading

ABSTRACT The study examines the role of electronic commerce in improving customers satisfaction. Using Jumia customers in Benin city, it sought to ascertain if there is a significant relationship between electronic commerce and customers satisfaction A survey... Continue Reading

Customer satisfaction has emerged as a major area of concern for researchers, theorists and managers in organisations due to its importance. Every organization thus endeavours to ensure customer satisfaction in order to gain the loyalty of their customers. Therefore, the study examined the impact of customer satisfaction on customer loyalty in the... Continue Reading

CHAPTER ONE INTRODUCTION 1.1 Background to the Study Britannia Concise Encyclopedia (1995), defined Bank as a financial institution authorized to provide variety of financial services, including customer and business loans (generally short term), checking service, credit cards and saving accounts. A bank is a financial institution authorized by... Continue Reading

Customer satisfaction has emerged as a major area of concern for researchers, theorists and managers in organisations due to its importance. Every organization thus endeavours to ensure customer satisfaction in order to gain the loyalty of their customers. Therefore, the study examined the impact of customer satisfaction on customer loyalty in the... Continue Reading

CHAPTER ONE INTRODUCTION 1.1Background to the Study Britannia Concise Encyclopedia (1995), defined Bank as a financial institution authorized to provide variety of financial services, including customer and business loans (generally short term), checking service, credit cards and saving accounts. A bank is a financial institution authorized by its... Continue Reading

THE EFFECT OF QUALITY SERVICE DELIVERY ON CUSTOMERS PATRONAGE IN FIRST BANK PLC, KADUNA ABSTRACT This research work revealed the effect of quality service delivery on customers� patronage in First Bank Plc, Kaduna. The bank has failed to take note of the importance of customers satisfaction and cost of banking service is high in the sense that... Continue Reading

ABSTRACT This project study exposes the reader to what transportation management is all about. The various tools involves in management of transport business. Customers are very vital for the survival of transport business. This work exposes the readers to what keeps customers satisfied in any transport business. Various method where employed in... Continue Reading

ABSTRACT  This project study exposes the reader to what transportation management is all about. The various tools involves in management of transport business.   Customers are very vital for the survival of transport business. This work exposes the readers to what keeps customers satisfied in any transport business.   Various method where... Continue Reading

TABLE OF CONTENT Title page                                                                         i Certification... Continue Reading

(A CASE STUDY OF PEACE MASS TRANSIT, PEACE PARK ENUGU ROAD NSUKKA, ENUGU STATE.) ABSTRACT Road Transportation was viewed by the researcher as a sine qua non in the economy whether developed or developing. Road transportation is seen as the engine of an economy. It links producers,... Continue Reading

ABSTRACT Road Transportation was viewed by the researcher as a sine qua non in the economy whether developed or developing. Road transportation is seen as the engine of an economy. It links producers, suppliers, consumers and commuters. But poor, ineffective and inefficient road transportation system have crippled development and the collapse of... Continue Reading

ABSTRACT This project work gives a bird eye view of the problems facing commercial bank customers in Nigeria and the best way to alleviating these stated problems. As the banking industries faces the global challenges of modern banking, the customers who are the strength of the banking... Continue Reading

ABSTRACT This project work gives a bird eye view of the problems facing commercial bank customers in Nigeria and the best way to alleviating these stated problems. As the banking industries faces the global challenges of modern banking, the customers who are the strength of the banking... Continue Reading

ABSTRACT This project work gives a bird eye view of the problems facing commercial bank customers in Nigeria and the best way to alleviating these stated problems. As the banking industries faces the global challenges of modern banking, the customers who are the strength of the banking industries should not be left out in this development terrain.... Continue Reading

ABSTRACT This project work gives a bird eye view of the problems facing commercial bank customers in Nigeria and the best way to alleviating these stated problems. As the banking industries faces the global challenges of modern banking, the customers who are the strength of the banking industries should not be left out in this development terrain.... Continue Reading

ABSTRACT This project work gives a bird eye view of the problems facing commercial bank customers in Nigeria and the best way to alleviating these stated problems. As the banking industries faces the global challenges of modern banking, the customers who are the strength of the banking industries should not be left out in this development terrain.... Continue Reading

ABSTRACT This project work gives a bird eye view of the problems facing commercial bank customers in Nigeria and the best way to alleviating these stated problems. As the banking industries faces the global challenges of modern banking, the customers who are the strength of the banking industries should not be left out in this development terrain.... Continue Reading

CHAPTER ONE INTRODUCTION 1.1 BACKGROUND TO THE STUDY It is an obvious fact that every organization tends to move to a position where customer satisfaction is given a favourable consideration. In other words, customer satisfaction is a construct that must be met optimally for efficient and effective achievement of stated objectives, and for smooth... Continue Reading

Road Transportation was viewed by the researcher as a sine qua non in the economy whether developed or developing. Road transportation is seen as the engine of an economy. It links producers, suppliers, consumers and commuters. But poor, ineffective and inefficient road transportation system have crippled development and the collapse of many... Continue Reading

Road Transportation was viewed by the researcher as a sine qua non in the economy whether developed or developing. Road transportation is seen as the engine of an economy. It links producers, suppliers, consumers and commuters. But poor, ineffective and inefficient road transportation system have crippled development and the collapse of many... Continue Reading

CUSTOMER PERCEIVED VALUE AND CUSTOMERS SATISFACTION IN TRAVEL AGENCY IN NIGERIA  CHAPTER ONE 1.0     Introduction It is believed that the goal of every organization is to meet the needs and the requirements of its stakeholders. Meeting the needs and the requirements of the stakeholders will not only ensure the survival of the organization but... Continue Reading

ABSTRACT The role of public relations in ENHANCING  CUSTOMERS SATISFACTION IN A GOVERNMENT PARASTATALS (A CASE STUDY) OF THE ENUGU STATE IDATER CORPORATION) is hinged on disclosing the necessity of applying public relations and the role public relations can play in rendering a satisfactory services which will not only retain customer but attract... Continue Reading

CUSTOMERS SATISFACTION ON PRODUCTS AND SERVICE DELIVERY: A CASE STUDY OF G T BANK PLC ABSTRACT Customer, it is said “is the king in any business”. Therefore their satisfaction is the key discourse among service marketing. This study attempts to examine the impact of customer satisfaction on bank products and service delivery in contemporary... Continue Reading

ABSTRACT The role of public relations in ENHANCING CUSTOMERS SATISFACTION IN A GOVERNMENT PERASTATTALS (A CASE STUDY) OF THE ENUGU STATE IDATER CORPORATION) is hinged on disclosing the necessity of applying public relations and the role public relations... Continue Reading

INTRODUCTION  Automated Teller Machines (ATM) are devices used by bank customers to process account transactions. Typically, a user inserts into the ATM a special plastic card that is encoded with information on a magnetic strip. The strip contains an identification code that is transmitted to the bank’s central computer by modem. To... Continue Reading