ABSTRACT
This study was to explore the possible impact of supervisor on effective bank management with particular reference to Afribank Plc Enugu. To guide this research the following four research questions were formulated as thus. To what extent are human and non-human resources adequate for efficient inspection in Afribank Plc, Enugu? To what extent are central measures against bad debt in the Afribank being achieved? To what extent has the bank provision against computer fraud being achieved? To what extent are the workers assured of job security and satisfaction? A structured questionnaire developed by the researcher was administered to a total so male and female staff of Afribank Plc, Enugu. They were selected using the entire population for reliability. Hence the data collected and analysed using percentage mean and rank order.
Major finding include:
1. That male is in majority in Afribank Plc, Enugu
2. That greater majority of the staff is single.
3. That majority are HND/Degree holders.
4. That greater majority of the staff have serve for 6 to 10 years.
5. Those resources are not adequate except few resource items.
6. Those computer frauds have not been experienced in the Afribank Plc, Enugu.
7. Interferences and job/position insecurity of inspectors affect objectivity report and recommendation.
8. Bad debt occurred in Afribank sometimes. Based on the findings major recommendation made include that
1. In- service training should be given to staff on regular basis to get abreast with demands of the time.
2. The use of delegation as a supervisory strategy to be in professional touch despite physical remoteness in all sectors of the bank.
3. Seminars, staff meeting, individual conference, demonstration service, provision of office bulletin and make people closer would make for supervising efficiency.
4. Promotion of good working relationship by cultivating desirable temperament.
5. Leadership functions such as coordinating, resourcing and serving should be taken serves as a core development in the bank.
6. Staff safety are welfare must be assured for continuity
TABLE OF CONTENT
Tables Pages
Title page i
Approval page ii
Dedication iii
Acknowledgment iv
Table of contents v
List of tables vii
Abstract ix
CHAPTER ONE
1.0 Introduction 1
1.1 Background of the Study 1
1.2 Statement of the Study 3
1.3 Purpose of the Study 4
1.4 Scope of the Study 5
1.5 Significance of the Study 5
1.6 Research Questions 6
CHAPTER TWO
2.0 Literature Review
2.1 Concept and Purpose of Supervisions
2.2 Organization and Management of supervision in Banking Industry.
2.3 Developing effectiveness in supervisor
2.4 Summary of the relative literature Reviewed
CHAPTER THREE
3.0 Methodology
3.1 Design of the study
3.2 Area of the Study
3.3 Population for the study
3.4 Sample and sampling techniques
3.5 Instrument for data collection
3.6 Validity of the instrument
3.7 Reliability of the instrument
3.8 Administrative of the instrument
3.9 Method of data analysis
CHAPTER FOUR
4.0 Data presentation and Results
CHAPTER FIVE
5.0 Summary of Findings Discussion and Recommendation
5.1 Summary of Findings
5.2 Discussion of Results
5.3 Conclusion
5.4 Recommendation
5.5 Suggestion for further studies
5.6 Limitation of the study
References
Appendix
LIST OF TABLES
Tables Page
1. Sex
2. Marital status
3. Education level
4. Length of service
5. Resource Adequacy
6. Extent of Bad Debt
7. Extent rules are followed
8. Experience of Computer fraud
9. Extent computer fraud is checked
10. Insecurity of supervisor affect the report
11. Non-implementation of previous report
12. Extent job security satisfaction
