ABSTRACT
A research into the spiral growth of banks in Nigeria: manpower problems and solutions cannot be over-emphasized. In pursuance of this investigation, the researcher formulated four research objectives. Utilized library and sample survey techniques.
Data were gathered through primary and secondary sources. The data gathered were then analyzed using tabular and textual modes of data presentation.
The major finding of the research was that the institutional arrangements available to the banking industry to train and develop its manpower in order to match the growth in the industry are adequate and sufficient; yet, the banking industry has not trained and developed its manpower resource base to match the growth in the industry. It was further discovered that the problems being encountered by banks due to inadequate manpower included frequent poaching of professionally trained staff, higher compensation levels, considerable dilution of standards, high and widespread on utilization of modern management techniques, poor banking services and weak internal control. Others included bad loan portfolio problems, contravention of statutory regulations, unethical credit pelicans and other unacceptable practices.
Some recommendations were made, which if implemented would guarantee an abundant and professional trained manpower for the banking industry.
TABLE OF CONTENTS
TITLE PAGE II
APPROVAL PAGE III
DEDICATION IV
ACKNOWLEDGEMENT V
ABSTRACT VII
TABLE OF CONTENTS IX
CHAPTER ONE
1.0 INTRODUCTION 1
1.1 BACKGROUND OF THE STUDY 1
1.2 STATEMENT OF THE PROBLEMS 3
1.3 OBJECTIVES OF THE STUDY 5
1.4 HYPOTHESIS 6
1.5 SIGNIFICANCE OF THE STUDY 7
1.6 SCOPE AND LIMITATION OF THE STUDY 7
CHAPTER TWO
2.0 REVIEW OF RELATED LITERATURE 9
2.1 BANKING INDUSTRY AND MANPOWER GENERATION IN NIGERIA 9
2.2 NIGERIA INSTITUTE OF BANKERS (Now Chartered Institute of Bankers of Nigeria). 17
2.3 FINANCIAL INSTITUTIONS TRAINING CENTRE (FITC) 21
2.4 ROLE OF INDIVIDUAL BANKS IN MANPOWER TRAINING 23
2.5 MANPOWER CHALLENGES OF THE GROWTH OF THE BANKING INDUSTRY. 27
CHAPTER THREE
3.0 RESEARCH DESIGN AND METHODOLOGY 38
3.1 RESEARCH METHOD USED 39
3.2 POPULATION OF THE STUDY 40
3.3 DETERMINATION OF THE SAMPLE SIZE 41
3.4 INSTRUMENTS OF DATA COLLECTION 44
3.5 PROCEDURE IN GATHERING 46
3.6 DATA VALIDITY AND RELIABILITY
OF THE MEASURING 47
3.7 DATA TREATMENT TECHNIQUE 48
CHAPTER FOUR
4.0 PRESENTATION ANALYSIS AND INTERPRETATION 49
4.1 BACKGROUND INFORMATION 49
4.2 SOURCES OF MANPOWER AND ITS DEVELOPMENT STRATEGIES 51
4.3 MANPOWER PROBLEMS AND SOLUTIONS TO THE GROWTH OF THE BANKING INDUSTRY 72
4.4 SUMMARY OF RESPONSES. 77
CHAPTER FIVE
5.0 SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATION 78
5.1 SUMMARY OF FINDINGS 78
5.2 RECOMMENDATIONS 83
5.3 CONCLUSIONS 93
BIBLIOGRAPHY 96
QUESTIONNAIRE 99
