ABSTRACT Financial Audits in the public sector have since independence been carried out manually in the Country. The use of this manual approach in the performance of auditing had raised queries as to the quality of audits, detection of fraud and timeliness of reports presented to parliament. Through the adoption of Integrated Financial Management... Continue Reading
ABSTRACT The sheer number of orphaned and vulnerable children is overwhelming. Many wellmeaning donors are funding orphanages as a solution to the problem. However, orphanages are expensive and can only reach small numbers of children. Research by the World Bank in Kenya for example; found the cost of operating orphanages to be six times higher... Continue Reading
ABSTRACT Small and Medium Enterprises (SMEs) make up the biggest chunk of any country’s economic block with its capacity to gainfully engage the highest number of workforce. Effective and efficient performance of the economic sectors is critical to economic growth. Sadly, though a lot of resources have been pumped to the sector by the Kenyan... Continue Reading
Total Quality Management has been proposed to improve customer satisfaction and has received considerable attention in the recent studies. Despite the recent effort on Total Quality Management, little work has been done on the effect of TQM on Customer satisfaction in institutions of higher learning in Kenya. This study sought to establish... Continue Reading
Globally most of the businesses are exploiting areas where they can improve performance in the organization.SACCOs have been facing challenges from competition from commercial banks and limited resource. Based on capabilities and resource, proper strategies can be engineered to improve performance and develop in high competitive... Continue Reading
The banking sector primarily differing from the other section of the market vast quandary for administration and financiers comparable is whether or not a most favorable capital structure exists and the way numerous capital structure choices each immediate and lasting persuade business level of performance. The choice on which capital... Continue Reading
ABSTRACT Selected trade unions activities area is key in study and considerations are made for any unionized organization in Kenya especially the public sector. University education is centered on quality based on the participation of all the involved members and aiming at long term success through expansion. This eventually benefits all members... Continue Reading
Within the complex operation in project management in the 21st century, the school heads play a very vital role in the management of school projects. However, the management of these projects has not been smooth. For example, in Mathira constituency there are many examples of stalled infrastructure projects, projects that have taken too long... Continue Reading
Workplace conflict is a specific type of conflict that occurs in workplaces. The conflicts that arise in workplaces may be shaped by the unique aspects of this environment , including the long hours people spend at their workplace , the hierarchical structure of the organization, and the difficulties (e.g. financial consequences) that may be... Continue Reading
ABSTRACT Youth enterprises are facing revenue, risks, investment practices, decision making and market share that affects the success rate in Kenya. These enterprises also experience an exponentially increasing competition based on the increase in self-employment. In order for them to become sustainable, productive and viable there is need to... Continue Reading
ABSTRACT Increased competition in the Kenyan market has forced SACCOs to rethink their corpotate growth strategies as a way of achieving improved performance. This research aimed at examining the impact of corporate growth strategies on the performance of SACCOs in Kitui County. The study was based on key specific objective involved with examining... Continue Reading
ABSTRACT In the global market today, competition between various providers of service is brutal and firms in the service industry continuously endeavor to create, manage and maintain healthy relationships with customers, to gain competitive advantage over the others. When services are inappropriately handled and coordinated, the outcome is wrong... Continue Reading
ABSTRACT In the current 21st century where organizations are surrounded by all kinds of dynamics most of which threaten their existence and growth, strategic management remains the only way out. For an organization to adopt any new strategy, there are those drivers that ought to grease the strategy and make it effective. Strategic management... Continue Reading
ABSTRACT The financial sector in Kenya is very competitive due to the many players in the market. The competition for customers is not only from the banks, deposit taking microfinance institutions but also amongst the SACCOs themselves. Like any other business organizations SACCOs need to create value for their clients in order to gain competitive... Continue Reading
Orienting employees to their workplace and their jobs is one of the most neglected functions in many organizations. An employee handbook and piles of paperwork are not sufficient anymore when it comes to welcoming a new employee to your organization. The most frequent complaints about new employee orientation are that it is overwhelming,... Continue Reading
An Aberdeen Group survey 2004(as cited by Markus, 2004) of managerial and technical employees in service organizations found that 99% had some form of performance evaluation. Watson 2004(as cited by Markus, 2004) survey found a participation rate of approximately 90%. In a 2003 international survey of businesses of all sizes, 59% reported... Continue Reading
ABSTRACT Accounts receivable constitute a significant portion of current assets in manufacturing firms. Management therefore has to formulate strategies of effectively managing this important yet sensitive asset. This study aimed at investigating the principles and practices adopted by manufacturing firms in the management of accounts receivable... Continue Reading
ABSTRACT The objective of this study was to determine the factors affecting the collection of turnover tax revenues in Nairobi and find out suggestions of the possible remedies to the challenges. The study was therefore conducted as a survey with the sample of the responding firms being from Block 7 of East of Nairobi region as classified by the... Continue Reading
Employee performance is about the timely, effective and efficient completion of mutually agreed tasks by the employee, as set out by the employer. It is evident that employees are a crucial resource hence it is important to optimize the contribution of employees to the company aims and goals as a means of sustaining effective performance.... Continue Reading
ABSTRACT The internal environment of organizations is one of the main factors that determine project performance in different industries. The study specifically examined how various variables such as the structure, culture, resource capability and employee competency affect projects success. The resource dependency theory, resource-based view, and... Continue Reading
The primary concern regarding humanitarian programs in the developing world is that they do not address the more massive socio-economic challenges; hence, not being sustainable. The majority of these programs have been in operation for many years and have attracted funding from external and internal donors but has not translated into their... Continue Reading
Small and Medium Enterprises (SMEs) is a significant sector in the economy of Kenya as well as many other developing economies. The sector provides employment to approximately 85% of the country’s workforce (about 7.5 million Kenyans). Insufficient business capital, underdeveloped savings strategies and poor financial knowledge are major... Continue Reading
ABSTRACT The purpose of the study was to investigate the effect of corporate culture on project performance at NMG. The study focused on the effect of corporate culture on project performance since previous research had stopped short of identifying corporate culture as a factor for project performance. The four dimensions of corporate culture that... Continue Reading
Abstract Virtual lending was introduced to fasten loan repayments but the latter is still a challenge to commercial banks. Banks still experience delays in repayment of loans as well as loan defaults. Delays of repayment lead to an increase in in Kenya non-performing loans ratio, which in turn has a significant impact on the liquidity of the bank.... Continue Reading
ABSTRACT Nairobi City Water and Sewerage Company has been issuing notices to the public regarding its inability to fully satisfy customer needs. Yet, the company has formulated and implemented strategies to enhance its performance in offering quality service and increasing customer satisfaction. The purpose of this study was to investigate the... Continue Reading