ABSTRACT.
The study aimed at establishing the effects of managerial styles on labour turn over in Mukwano group of companies Limited Uganda. The problem was the persistent labour turnover and therefore, to find out if managerial styles in Mukwano group of companies Limited Uganda could have a positive or negative effect on the turnover of workers. The purpose of the study was to establish the relationship between managerial styles and labour turnover in Mukwano group of companies Limited uganda. The objectives of the study were: to establish the effect of autocratic managerial style on labour turnover in Mukwano group of companies Limited Uganda, to establish the effect of democratic managerial style on labour turnover in Mukwano group of companies Limited Uganda and to establish the effect of free reign managerial style on labour turnover in Mukwano group of companies Limited Uganda. The sample size was determined by use of table criterion as designed by research experts to aid in selecting appropriate sample sizes. Selection of respondents was done by means of stratified and simple random sampling, and samples were taken from each strata following a random order so that each and every respondent had equal chances of being selected. Questionnaire was used as an instrument of data collection and analysis of data was done by means of tables, frequencies, and percentages. True findings were then presented using pie-charts and bar charts. According to the objectives of the study, the findings in Mukwano group of companies Limited Uganda, revealed that dictatorial and free reign forms of management stimulate negative feelings and dissatisfaction giving rise to high labour turnover whereas democratic/participative style of management stimulate good feelings and employee satisfaction giving rise to low labour turnover. Based on the findings, recommendations were made that; Mukwano group of companies Limited Uganda should promote and maintain democratic/participative managerial style which values employee involvement and patticipation since majority of employees want freedom of expression. The company should adopt soft human resource strategies whose emphasis centers more on goal achievement v I I I alongside treating people as resources not as machines. The company should embark on fair policies{rules and regulations} made in consultation with employees, The company should consider the positive contributions of democratic style while paying attention to its negative effects since it stimulates negative feelings and dissatisfaction among other workers. The company should not undermine the positive impact of coercive and free reign styles since considerable percentages of employees agree and believe that these styles are good to achieve goals and objectives. It was concluded that, indeed, managerial styles in Mukwano group of companies Limited Uganda, have effects on labour turnover. Dictatorial and free reign styles give rise to low employee satisfaction leading to high labour turnover whereas democratic style leads to high satisfaction and low labour turnover. Those findings agree with early studies conducted by other researchers across the business world. In all cases however, Mukwano group of companies Limited Uganda should not undermine the positive and negative contributions of each style because they give rise to both positive and negative feelings/dissatisfaction at different levels. Managers who would like to reduce labour turnover, should adjust their styles accordingly. vi TABLE OF CONTENTS DECLARATION ........................................................................................ i APPROVAL ............................................................................................. ii DEDICATION ......................................................................................... iii ABSTRACT ............................................................................................. v CHAPTER ONE ........................................................................................ 1 1.0 INTRODUCTION ................................................................................. 1 1.1 BACK GROUND OF THE STUDY ........................................................... 1 1.3 PURPOSE OF THE STUDY ..................................................................... 3 1.5RESEARCH QUESTIONS ....................................................................... 4 1.6. SCOPE OF THE STUDY ....................................................................... .4 1.6.3 TIME SCOPE .......................................................................................... .4 CHAPTER TWO ....................................................................................... 5 LITERATURE REVIEW ............................................................................. 5 2.0 INTRODUCTION ................................................................................. 5 2.1 CONCEPTUAL FRAME WORK ............................................................... 6 2.2 RELATED LITERATURE. ...................................................................... 7 2.2.1 AUTOCRATIC MANAGEMENT STYLE AND LABOR TURN OVER ........... 7 2.2.3 FREE REIGN STYLE AND LABOR TURN OVER. .................................. 10 2.3 CONCLUSION ................................................................................... 11 CHAPTER THREE .................................................................................. 12 METHODOLOGY ................................................................................... 12 3.0 INTRODUCTION ............................................................................... 12 3.1 RESEARCH DESIGN .......................................................................... 12 3.2 STUDY POPULATION ........................................................................ 12 3.4 SAMPLING PROCEDURE .................................................................... 13 CHAPTERFOUR .................................................................................... 15 DATA ANALYSIS, INTERPRETATION AND PRESENTATION ....................... 15 4.0 Introduction ........................................................................................ 15 4.1 How would you feel if your boss had to decide everything about you and your job? ...................................................................................................... 15 Figure!. How would you feel if your boss had to decide everything about you and your job? ................................................................................................ 16 vii 4.2. As a subordinate, how would you feel if you had to work under tight rules and regulations? ............................................................................................ 16 4.3 Is it good being friendly and holding regular meetings with your boss? The response is shown in table 3 below; ............................................................... 17 4.4. How would you feel being part of an organization where you and your worker mates can freely express yourselves? ............................................................. 18 4.5. I would like my boss to set me free to do my work without supervision. The response is shown in table 5 below; ............................................................... 19 4.6. As an employee ofMukwano group of companies limited Uganda, how would you feel working under no control and guidance at your place of work? .................. 20 CHAPTER 5 ........................................................................................... 22 DISCUSSION OF FINDINGS, CONCLUSION AND RECOMMADATIONS ......... 22 5.0 Introduction ....................................................................................... 22 5.1 Discussion of findings; .......................................................................... 22 5.1.1 Autocratic management style and labor turn over in Mukwano group of companies Limited Uganda ......................................................................... 22 5.1.2 Democratic style and labor turn over in Mukwano group of companies Limited Uganda ....................................................................................... 23 5.1.3 Free reign style and labor turn over in Mukwano group of companies Limited Uganda .................................................................................................. 24 5.2 Conclusion ......................................................................................... 24 5.3 Recommendations ................................................................................ 25 5.4 Limitations ofthe study ......................................................................... 26 5.5 Areas for further research ....................................................................... 26 REFERENCES ........................................................................................ 27 APPENDIX I : ......................................................................................... 28 WORK PLAN ......................................................................................... 28
