TABLE OF CONTENTS
Title Page i
Approval Page ii
Dedication iii
Acknowledgement iv
Abstract v
Table of Content vi
CHAPTER ONE: INTRODUCTION
1.1 Background of the Study 1
1.2 Statement of Problems 6
1.3 Objective of the Study 8
1.4 Research Question 9
1.5 Hypothesis 9
1.6 Significance of the Study 11
1.7 Scope of Limitation of the Study 12
1.8 Definition of Terms 13
CHAPTER TWO: REVIEW OF RELATED LITERATURE
2.1 Introduction 16
2.2 Classification of Insurance 17
2.3 Principles of Insurance 22
2.4 Notification of Claims 24
2.5 Investigation of Claims 24
2.6 Circumstances given rise to Claim 25
2.7 Claims Report 26
2.8 The Problems, affecting effective claims settlement in Nigeria 26
2.9 Negotiating an Insurance Claim Settlement 28
2.10 Negotiating Your Car Accident Insurance Settlement 31
2.11 How to Claim Life Insurance Settlement 37
References 40
CHAPTER THREE: RESEARCH DESIGN AND METHODOLOGY
3.1 Research Methodology 41
3.2 Research Design 41
3.3 Methods and Sources of Data 42
3.4 Population 42
3.5 Sample Size 44
3.6 Sample and Sampling Technique 45
3.7 Instrument for Data Collection 45
3.8 Data Analysis Method 45
CHAPTER FOUR: SUMMARY OF FINDINGS
4.1 Findings 46
4.2 General Analysis of Questionnaire Distributed 46
4.3 Testing of Hypothesis 55
CHAPTER FIVE: CONCLUSIONS AND RECOMMENDATIONS
5.1 Conclusions 57
5.2 Recommendation 58
Bibliography 60
Questionnaire 61
