PERFORMANCE EVALUATION OF CIVIL SERVANTS THROUGH THE NEW PUBLIC MANAGEMENT PROJECT

Evaluation of Civil Servants through the New Public Management in Nigeria

(A Case Study of Government Ministries, Departments & Agencies, Abuja)

This investigated the impact of the New Public Management (NPM) on the performance of civil servants under the civil service commission. The secondary data for this study was sourced from the Civil Service Commission Reform, and primary data from staff from Ministries Departments and Agencies in the FCT, Abuja. The researcher covered a time series of five years from 2013 to 2017 which covers the period of NPM introduction. The study made use of T-Statistics and discovered that evaluating the performance of civil servants through the New Public Management has helped to reveal some of the weaknesses in their performance. The study recommended that NPM be implemented in all tiers of government to ensure transparency.

TABLE OF CONTENT

CHAPTER ONE

INTRODUCTION

1.1              Background to the study

1.2              Statement of the problem

1.3              Research questions

1.4              Objectives of the study

1.5              Research hypothesis

1.6              Significance of the study

1.7              Scope of the study

1.8              Definition of terms

CHAPTER TWO         

LITERATURE REVIEW

2.1       Conceptual framework of the study

2.1.1    The Concept of New Public Administration

2.1.2    The Concept of Civil Service and Public Service

2.1.3    The Concept of Performance Evaluation

2.1.4        Tenets and Application of NPM to Public Service in Nigeria

2.1.5        Goals/Features of New Public Management (NPM)

2.1.6        Comparison between Old Public Administration and New Public Management

2.2       Review of Empirical Literature

2.2.1    New Public Management and Civil Service Performance in Nigeria

2.2.2    Challenges of the Nigerian Civil Service

2.3       Theoretical framework of the Study

CHAPTER THREE

RESEARCH METHODOLOGY

3.1       Research design

3.2       Population, sample and sampling technique

3.3       Method of data collection

3.3.1    Primary Data

3.3.2    Secondary Data         

3.4       Method of data analysis and model specification

3.4.1    Variables Defined

3.5       Justification of method used

CHAPTER FOUR

DATA PRESENTATION AND ANALYSIS

4.1       Data presentation

4.2       Test of hypothesis

4.3       Discussion of findings

CHAPTER FIVE

SUMMARY, CONCLUSION AND RECOMMENDATION

5.1       Summary

5.2       Conclusion

5.3       Recommendation

5.4       Limitations of the Study

5.5       Suggestion for Further Studies