TABLE OF CONTENTS
DECLARATION
APPROVAL
ACKNOWLEDGEMENT
DEDICATION iv
TABLE OF CONTENTS
LIST OF TABLES
ABSTRACT ix
CHAPTER ONE 1
INTRODUCTION 1
1.0 Introduction 1
1.1 Background of the study 1
1.2 Statement of the problem 2
1.3 Objectives of the study 3
1.3.lGeneral objectives 3
1.3.2 Specific objectives 3
1.3 Research questions 3
1.4 Significant of the study 3
CHAPTER TWO
LITERATURE REVIEW 4
2.0 Introduction 4
2.1 The performance appraisal paradox 4
2.2 Approaches to performance appraisal 5
2.2.1 Behavior-based approaches 6
2.2.2 Results-focused approaches 7
2.2.3 Accountabilities and measures approaches~ 7
Performance and leadership~ 7
2.3 Feedbacks in performance appraisal system 9
2.4 Feedback types 10
Team process performance dimension 11
Task outcome performance dimension 11
2.5 Sources of performance appraisal and its feedback effect on employees. 12
2.6 Factors that may affect the feedback process 12
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2.7 Employee’s attitude towards the content of performance appraisal 14
2.8 Employee attitude towards work 15
2.9 Employee attitude and job performance 16
CHAPTER THREE 18
RESEARCH METHODOLOGY 18
3.0 Introduction 18
3.1 Population 18
3.2 Sample 18
3.3 Unit of analysis 18
3.4 Sampling frame 18
3.5 Data collection method 19
3.5. 1 Interview 19
3.5.2 Observation 19
3.5.3 Questionnaires 19
3.6 Data collection process 19
3.6 1 Data processing 20
3.6.2 Data analysis 20
3.6.3 Validity 20
3.6.4 Reliability 21
CHAPTER FOUR 22
FINDINGS AND INTERPRETATIONS 22
4.0 Introduction 22
4. lBoth male and female respondent were involved in the study to ascertain
whether employee have the impact on the performance appraisal in Kakira
Town Council 22
4.1.4 Characteristic according to marital status of respondents 24
4.2.1. Are you aware of employee performance appraisal in Kakira Town
Council2 24
4.3 Is there any contribution of employee performance appraisal in Kakira
Town Council2 25
4.4. Do you think there are challenges facing performance appraisal in
Kakira Town Council2 26
4.8. Are there any type of employee performance appraisal in Kakira Town
Council2 26
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4.9. Do you think the challenges of employee performance appraisal can be
addressed2 27
4.10.1. Are there advantages of employee appraisal on organization success
in Kakira Town CounciP 28
4.11. Do you think they carry out employee performance appraisal in Kakira
Town Council2 29
4.12. Performance appraisal is frequently done after two month in this
organization 30
4.12. Is there any measure to promote employee performance appraisal in
Kakira Town Councip 31
4.13. Is there any government intervention in enhancing employee
performance appraisal in Kakira Town Council2 32
4.15. Do you think that employee performance appraisal in Kakira Town
Council can be addressed2 33
CHAPTER FIVE 34
PRESENTATION OF FINDING S CONCLUSIONS AND RECOMMENDATIONS 34
5.0 Introduction
5.1 Summary 34
5.2 Conclusion 36
5.3 .Recommendatjon 37
5.4 Recommendations for further study 38
REFERENCES
APPENDIX:A 41
QUESTIONNAIRES 41
APPENDIX:B 44
THE TIME FRAME OF THE STUDY 44
BUDGET FOR THE STUDY 45
Item amount in ug.sh 45
ABSTRACT The study intended to investigate the impact of Performance Appraisal On Organization performance with the objectives to determine the extent to which performance appraisal have contributed to organization performance of Kakira Town Council, to find out the effect of performance appraisal on organization success of Kakira Town Council and the third one to establish the strategies used in establishing there performance appraisal in organization management of Kakira Town Council. The purpose of this study was to investigate the impact of performance appraisal on organization performance a case study Kakira Town Council. In data collection processes.the researcher used instruments such as administered questionnaires and interviewing for primary data and extensive library research, which data was analyzed and presented in form of tables, percentage distribution and frequency distribution. Therefore the study found out that. The impact of performance appraisal on organization al performance benefited the organization in terms of improved service delivery and efficiency; however the employees were not adequately sensitized about the impact of performance appraisal on the organization performance process in Kakira Town Council. in addition , the impact of performance appraisal on organization performance method applied in Kakira Town Council was not appropriate enough ,and the government had attained like increase in volume of goods and service delivery, promotion. It was therefore conducted that impact of performance appraisal seem to have brought good impact on the employee of the organization in terms of improved performance , efficiency and effectiveness in the organization quick service delivery. Although the doubt is still seen in terms of the method applied in Kakira Town council in Jinja District, hence this has left the government still in big influence of some valuable decisions to the organization which could impact on its performance
