Table of Contents
DECLARATION
APPROVAL
DEDICATION
ACKNOWLEDGEMENT
ABSTRACT
CHAPTER ONE 1
INTRODUCTION 1
1.0. Introduction I
1.1. Background to the study 1
1.2. Statement of the problem 1
1.3. Purpose of study 2
1.4. Specific Objectives 2
1.4. Research Questions 2
1.5. Scope of the study 2
1.5.1. Geographical scope 2
1.5.2. Content scope 3
1.5.3. The Scope 3
1.6. Significance of the study 3
CHAPTER TWO 4
LITERATURE REVIEW 4
2.0. Introduction 4
2.1. Role of planning on resource use and management 4
2.2. Effectiveness of planning role in Service delivery in Tororo Municipal Council 8
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CHAPTER THREE .10
METHODOLOGY 19
3.0. Introduction 19
3.1. Study Area 19
3.2. Research Design 19
3.3. Sample size determination 19
3.4. Study Population 19
3.5. Sampling techniques 20
3.6. Data collection instruments 20
3.7. Self-Administered Questionnaire 20
3.8. Interview Guide 20
3.9. Validity and Reliability of instruments 21
3.10. Research procedure 21
CHAPTER FOUR 22
DATA ANALYSIS AND PRESENTATION OF RESULTS 22
4.0. Introduction 22
4.1. The category of respondents that took part in the study 22
4.2, The current budget allocation of municipal planning department 23
4.3. How adequate budget allocation is to the planning process of Tororo Municipal council. ... 24
4.4. How planning has facilitated service delivery in Tororo municipal Council 25
4.5. How proper planning facilitates effective service delivery in Tororo Municipal council 27
CHAPTER FIVE 29
DISCUSIONS, CONCLUSION AND RECOMMENDATIONS 29
5.0. Introduction 29
5.1. Discussion’ 29
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5.2. R
ABSTRACT. The study assessment the role of planning in service delivery in Tororo Municipal council. The study set out to find out whether there was a relationship between planning and service delivery in Tororo Municipal Council. A Survey research design was used to achieve these objectives. The study was carried out in Tororo Municipal Council. A questionnaire and an interview guide were used to solicit responses from the respondents. Frequency counts and percentages were used to determine the role of planning on service delivery in Tororo Municipal Council. The study concluded that; Tororo Municipal Council needs adequate financial resources to enable it provide adequate services to the people, It is important that all projects be properly planned and funded and also Resources are scarce. In order for project and services to be delivered by Tororo Municipal Council, There should be efficient and effective way of utilizing the said resources. On the basis of the above conclusions, it was recommended that; There is need for central government to fund Tororo Municipal Council and other cardinal role of service delivery to the people, There is also need for all projects to be properly planned and adequately funded if they are to be implemented successfully and lastly but not least, There is need for scarce resource to be used efficiently and effectively for project implementation and service delivery.
