TABLE OF CONTENTS
DECLARATION .......................................................................................................................................... i
APPROVAL ................................................................................................................................................ ii
DEDICATION ........................................................................................................................................... iji
ACKNOWLEDGEMENT .......................................................................................................................... iv
LIST OF TABLES AND FIGURES ........................................................................................................ viii
ABSTRACT ................................................................................................................................................ x
CHAPTER ONE ........................................................................................................................................ 1
INTRODUCTION ..................................................................................................................................... 1
1.0 Introduction ........................................................................................................................................... 1
1.1 Background ........................................................................................................................................... 1
1.2 Statement of the problem ....................................................................................................................... 2
1.3 Purpose of the study .............................................................................................................................. 2
1.4 Specific Objectives ................................................................................................................................ 3
1.5 Research Questions ................................................................................................................................ 3
1.6 Significance of the study ....................................................................................................................... 3
1. 7 Scope of the study ................................................................................................................................ 4
CHAPTER TWO ....................................................................................................................................... 5
LITERATURE REVIEW ......................................................................................................................... 5
2.0 Introduction ........................................................................................................................................... 5
2.1 Factors affecting the supply chain ......................................................................................................... 5
2.2 Problems faced in supply chain management.. ...................................................................................... 7
2.3 Solutions to the problems faced in supply chain management .............................................................. 9
2.4 Contribution of supply chain management in organizations ............................................................... 11
CHAPTER THREE ................................................................................................................................. 13
RESEARCH METHODOLOGY ........................................................................................................... 13
3.0 Introduction ......................................................................................................................................... 13
3 .1 Research design ................................................................................................................................... 13
3.2 Study population and size .................................................................................................................... 14
3.3 Sampling design .................................................................................................................................. 14
3 .4 Sources of data .................................................................................................................................... 15
3.4.1 Primary source .................................................................................................................................. 15
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3.4.2 Secondary data .................................................................................................................................. 15
3 .5 Data collection tools ............................................................................................................................ 15
3 .5 .1 Questionnaires .................................................................................................................................. 15
3.5.2 Interview guide ................................................................................................................................. 15
3.6 Data processing, presentation and analysis ......................................................................................... 1,5
3.6.1 Data processing ................................................................................................................................ 15
3.6.2 Data presentation .............................................................................................................................. 16
3.6.3 Data analysis ..................................................................................................................................... 16
3. 7 Limitation of the study ........................................................................................................................ 16
CHAPTER FOUR ................................................................................................................................... 17
DATA PRESENTATION, ANALYSIS AND INTERPRETATION .................................................. 17
4.0 Introduction ......................................................................................................................................... 17
4.1 Response Rate ..................................................................................................................................... 17
4.2 Bio - Information ................................................................................................................................ 18
4.3 Examining the factors influencing the supply chain ............................................................................ 20
4.3.0 Introduction ...................................................................................................................................... 20
4.3.1 Low cost sourcing influences your supply chains network .............................................................. 20
4.3.2 Customization affects your supply chain network. ........................................................................... 21
4.3.3 Globalization affects your supply chain network ............................................................................. 22
4.3.4 Your supply chain network is affected by Cost oflnefficiency ....................................................... 22
4.3.5 Your organization has coordination and collaboration amongst the involved parties in Supply
Chain Manage1nent .................................................................................................................................... 23
4.3.7 You have information, communication and management technologies that support supply chain
functions .................................................................................................................................................... 25
4.3.8 Fragmenting customer needs has greatly affected the supply chain network ................................... 26
4.4 Examining the problems faced in supply chain management ............................................................. 27
4.4.0 Introduction ...................................................................................................................................... 27
4.4.1 Your organization is faced with labor disputes ................................................................................ 2-8
4.4.2 Energy price hikes are a major problem to your organization .......................................................... 29
4.4.3 Your organization is faced with terrorism and natural disasters ...................................................... 29
4.4.4 Your organization is highly faced with exchange rate fluctuations ................................................. 30
4.4.6 Currency exchange rate fluctuations have dealt a financial blow .................................................... 31
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4.4.7 Problem of compromise which costs the organization more in the long run ................................... 32
4.4.9 Organizations face multiple layers of complexity due to different cultural norms .......................... 33
4.5 Finding solutions to the problems faced in supply chain management. .............................................. 35
4.5.0 Introduction ...................................................................................................................................... 35
4.6 Evaluating the contribution of supply chain management in organizations ........................................ 37
4.6.0 Introduction ...................................................................................................................................... 3.7
CHAPTER FIVE ..................................................................................................................................... 41
DISCUSSION, SUMMARY, CONCLUSIONS AND RECOMMENDATIONS ............................... 41
5.0 Introduction ......................................................................................................................................... 41
5.1 Discussion of Findings ........................................................................................................................ 41
5 .1.1 Factors influencing the supply chain ................................................................................................ 41
5.1.2 Problems faced in the supply chain management.. .......................................................................... .42
5.1.3 Solutions to the problems faced in supply chain management.. ...................................................... .42
5 .1.3 Contribution of supply chain management in organizations ........................................................... .43
5.2 Summary of the findings ..................................................................................................................... 44
5 .3 Recommendations ............................................................................................................................... 45
5.4 Conclusion ........................................................................................................................................... 46
5 .5 Areas for further research .................................................................................................................... 46
REFERENCES ........................................................................................................................... , ............... 4 7
APPENDICIES ......................................................................................................................................... 49
APPENDIX 1: QUESTIONNAIRE ......................................................................................................... 49
APPENDIX 2: INTERVIEW GUIDE ....................................................................................................... 54
INTERVIEW GUIDE ............................................................................................................................... 54
ABSTRACT This study assessed the factors influencing supply chain management in soft drinks industries, using Crown Beverages Ltd, Nakawa as the case study. The study specifically sought to (1) to examine the factors affecting the supply chain; (2) to examine the problems faced in supply chain management; (3) to find solutions to the problems faced in supply chain management; and (4) to evaluate the contribution of supply chain management in organizations. The study of the literature revealed critical information as regards to the research objectives. In order to achieve the objectives, both qualitative and quantitative methods were used is this study. Data was got from both primary and secondary sources. Primary data was collected using questionnaires that were administered to a sample size of 40employees of Crown Beverages Ltd. Interviews were also carried out by the researcher on across the sampled size ranging from top management official, and employees of Crown Beverages Lt. Secondary data was gathered from; publications, internet, and other published documents. Data was analyzed and presented both in tables and graphical forms. The findings of the study revealed the factors affecting the supply chain, the problems faced in supply chain management, the solutions to the problems faced in supply chain management and the contribution of supply chain management in organizations. Major factors, problems, solutions and contributions are highlighted as shown in chapter four. It was recommended in the study that; the way to better the operations and business performance in the organizations is by considering the factors influencing supply chain management and making sure that it is implemented and promoted in all the transactions and functions of the organization in order to yield substantial results in boosting the supply chain in organizations. Supply chain management should be made a part of the decision making criteria for the organization since mangers seek to adopt the most appropriate techniques that will aid the entire organization to achieve its objectives and the most important decisions about supply chain structure are likely to concern the shape of the chain in terms of its width and length, the number of distinct facilities, their function, transport arrangements, relations between organizations, and so on.
