ABSTRACT
Given the history of ethnic politics in most Nigeria’s federal bureaucracies and the failure of the various governmental policies which have attempted to address it, this study was carried out to examine the impact of ethnicity on efficiency, a case study of University of Benin Teaching Hospital (UBTH) Benin-City, Edo State. The study adopted a survey research design, using a total of 120 respondents from tn departments in the hospital. The results obtained show that ethnic affiliation does significantly influence ethnic domination which leads to inefficiency in the hospital. Also, the result showed a significant relationship between ethnic politics and employees’ performance in the hospital. The results of this study has indicated that ethnic considerations always override competence, economic and technical considerations and therefore gave rise to inefficiency and wastage in most of the government owned bureaucracies and the University of Benin Teaching Hospital in particular. Based on the above findings, this study recommends that there is the need for proper power-sharing strategies on the basis of the principle of proportionality with affirmative actions from the government. Also there is the need to promote complementarity, mutual tolerance, respect to pluralism and accommodation of diversity of opinions among the various ethnic group members in the organization.
TABLE OF CONTENTS
CHAPTER ONE
INTRODUCTION
Background of the study
Statement of research problem
Research Questions
Research objectives
Significance of the study
Scope of the study
CHAPTER TWO
LITERATURE REVIEW AND THEORETICAL FRAMEWORK
Introduction
The Impact Of Ethnicity On Organizational Efficiency
Ways To Manage Impact Of Ethnicity On Organizational Efficiency
Theoretical framework
CHAPTER THREE
METHODOLOGY
Introduction
Location of the study
Source of data collection
Study Population and sampling technique
Method of data collection
Method of data analysis
CHAPTER FOUR
DATA ANALYSIS AND INTERPRETATION
Introduction
Socio-demographic characteristics of respondents
The impact of Ethnicity on Organizational Efficiency
Ways To Manage The Impact Of Ethnicity On Organizational Efficiency
CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATIONS
Introduction
Summary
Discussion of Findings
Conclusion
REFERENCES
QUESTIONNAIRE
