AUDIENCE PERCEPTION OF THE CREDIBILITY OF FOREIGN AND LOCAL NEWS ORGANIZATIONS. ABSTRACT The thrust of thrust of this study was to ascertain how the credibility of our local news organization are being perceived by Nigerian audience, especially when they are compared with foreign news organization. In general, I looked at those factors that militate against the news organizations to be perceived as being credible. I raised a proposal in which I stated my interest and objective. I used survey research method in conducting this study. My major objective is to ascertain if there is any significant differences between the audience perception of the credibility of foreign and local news organizations. And if there is, the factors that contribute to that, the implication and recommendations. TABLE OF CONTENTS CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY 1.2 STATEMENT OF THE RESEARCH PROBLEM 1.3 OBJECTIVE OF THE STUDY 1.4 SIGNIFICANCE OF THE STUDY 1.5 RESEARCH QUESTIONS 1.6 RESEARCH HYPOTHESES 1.7 CONCEPTUAL AND OPERATIONAL DEFINITIONS 1.8 ASSUMPTIONS 1.9 LIMITATION OF THE STUDY CHAPTER TWO LITERATURE REVIEW 2.1 SOURCES OF LITERATURE 2.2 INTRODUCTION 2.3 THEORETICAL FRAMEWORK 2.3.1 THE THEORY OF COGNITIVE DISSONANCE 2.3.2 THE THEORY OF SELECTIVE PERCEPTION AND INDIVIDUAL DIFFERENCES 2.4 SELECTED AND RELATED CONCEPTS THAT CHANGE THE UNDERSTANDING OF THE AUDIENCE PERCEPTION OF THE CREDIBILITY OF FOREIGN AND LOCAL NEWS ORGANIZATION 2.4.1 MEDIA CREDIBILITY 2.4.2 OBJECTIVITY AND MEDIA POWER IN CRISIS PERIODS 2.4.3 SYCOPHANCY 2.4.4 COMMUNICATION TECHNOLOGIES 2.4.5 SUMMARY OF LITERATURE REVIEW CHAPTER THREE RESEARCH METHODOLOGY 3.1 RESEARCH METHOD 3.2 RESEARCH DESIGN 3.3 RESEARCH SAMPLE 3.4 MEASURING INSTRUMENT 3.5 DATA COLLECTION 3.6 DATA ANALYSIS 3.7 EXPECTED RESULT CHAPTER FOUR DATA ANALYSIS 4.1 INTRODUCTION 4.2 MORTALITY RATE 4.3 PRESENTATION OF FINDINGS 4.4 TEST OF HYPOTHESIS 4.5 INTERPRETATION AND DISCUSSIONS CHAPTER FIVE SUMMARY, CONCLUSION AND RECOMMENDATIONS 5.1 SUMMARY 5.2 CONCLUSION 5.3 RECOMMENDATIONS REFERENCES QUESTIONNAIRE CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY Credibility, according to the “Living Webster Encyclopedia Dictionary of English Language”, is the capability of being believed, relied on, or trusted. To effectively ascertain audience perception of the credibility of the foreign and Local News organizations, one needs to bring to mind how our local stations are viewed in terms of credibility, especially when compared with their foreign counterparts. Most Nigerians believe that foreign stations like CNN, VOA and BBC get clearer visuals, more instant, objective, balanced, truthful and less distorted news reports. While our local stations are used by the government as propaganda tools, that the news items are filled with biased and opinionated information; that even the so called private electronic media industries are not operating in a free environment that they can face the real societal issues and leave praise singing that has been epitomized with government owned media, among others. Nigerian communication climate is besieged with stringent regulations and journalists are forced to become government praise singers instead of watchdogs. And since the government is constantly churning out repressive laws, harassment and intimidation against journalists, through extra – judicial measures and powers to make them sycophantic and boo ducking tools, what implications do these have on the listening and viewing audience? Outside this scenario, there exists a very big “competitor” that toy to “snatch” the highest number of audience members, from the local media organization and that is the foreign news organization. Some of these organizations unlike the local ones, operate in a freer environment where there is high respect for the freedom of press. Technological, the media in these competing environment are so high that they can go to the whole world clearly with little or no noise. The CNN, VOA and BBC turned the whole world into Marshal Meluhads Global Village. Thus, while it is still elusive for Nigeria media to reach our local audience with little or no noise interruptions, the foreign News organizations are already reaching Nigerians more clearly, more timely and more balanced. In this competing world of these local and foreign news organizations, there is only one value that cab used in swaying the greater number of audience to their side, and that is CREDIBILITY. There is no doubt that in period of crises, the audience rely more on the source they perceive to be credible. Studies suggest that the more credible the contents, the likely that contents will influence perceptions of social reality (Okeef:1984,519), if an individual perceives that a medium has motives other than the more provision of information, this will weigh heavily in his or her evolution and explosive decision. An interplay of factors like ownership, professionalism and available facilities affect media performance. For an agency (media) to enjoy widespread patronage, credibility is the name of the new game. It is this foregoing, that necessitates my interest to carry out a study on THE AUDIENCE PERCEPTION OF THE CREDIBILITY OF FOREIGN AND LOCAL NEWS ORGANIZATION, especially during the periods of crises. My aim is to ascertain which news organization (local or foreign), our local populace believes getting information from, during crises. Again from the above, I will review some literature in relation to the study, from the bases of some theoretical framework. Because perception is the conscious blending of message from the media (external information) and persons pass knowledge and experience (internal information) and the station organization and interpretation of the blended information (Kenneth, et al, 1975, 12), I shall try to test how the audience perceive the local organization and their foreign counterpart put into consideration, the two environments. 1.2 STATEMENT OF RESEARCH PROBLEM All over the world, especially in developing economic mass media are recognized in veritable tools of social changes. However, experts are of the opinion that for the media to perform this arduous task of social transformation, they must not only be perceived as credible by the audience, but must effectively reflect the needs, problems and aspirations of their audience. Since Nigeria gained her political independence the country has witnessed decay in virtually all segments of the society. The mass media cannot be said to be free from this cancerous plight afflicting the nation. Thus, to most media outsiders and even insiders, media output in Nigeria have been nothing but abject lies, naked propaganda, half truths, sensationalism, blackmail and even worse, where as some of the foreign media are taken to be objective, balanced and truthful. It is in the light of this contradictory perception of this communication environment that the researcher intends to tackle the following problems. (i) The significant difference between the audience perception of the credibility of foreign and local news organization. (ii) Those factors that militate against the audience perception of a particular news organization as being credible. (iii) The impact of poor credibility of news organization towards their audience. (iv) The effect of the increase of the credibility rating of our local broadcast stations, when juxtaposed with the foreign ones. 1.3 OBJECTIVE OF THE STUDY This study will be based on some of the crises period in Nigeria, between June 12 1993 and March 2004. The objective of this study will among others include: (i) To determine if any difference exist between audience perception of the credibility of local foreign news organization. (ii) To find out how the political system of a country affects the objective presentation of news reports. (iii) To determine the influence or ownership in enhancing the credibility perception of a media organization. (iv) To determine the factors that militate against audience perception of a media organization as credible. (v) To make recommendations based on the findings towards making our local news organization more credible. 1.4 SIGNIFICANCE OF THE STUDY It is expected at the end of this study, to update knowledge within the framework of the study. In particular, it will x-ray why our local media organizations have not been able to sustain the listening/viewing of Nigerian audience. This study will be of benefit to media practitioners in their packaging of news reports and to the academics in their practice and training of journalists. Also the study will make some critical analysis of existing knowledge in relation to advising practitioners on how to make their news contents sound credible. The study will make a policy statement as well as research, with a view to uplifting media image and credibility as necessary condition for national development. 1.5 RESEARCH QUESTIONS (i) Is there any difference between the audience perception of the credibility of foreign and local news organization? (ii) Does the political system of any environment affect objectivity in news coverage? (iii) What factors militate against the audience perception of a particular news organization as credible? (iv) How can poor credibility rating of news organization of any country affect her development? (v) What are the implications for local stations in Nigeria and other 3rd world countries when audience do not perceive them as credible? (vi) Has ownership any influence on the objective of news contents of any news organization? 1.6 RESEARCH HYPOTHESIS The following research hypothesis derives logically from the problem posed in the research questions. H1: Nigerian audience tends to perceive foreign news as more credible than local news. H0: There is no difference in Nigerian audience perception of the credibility of foreign and local news organization. H2: Nigerian audience tends to perceive local news organization more as tools of propaganda than their foreign counterparts. H0: There is no significant difference in the audience perception as propaganda tools. H3: During the period of crises, Nigerian audience tends to rely more on foreign media organizations than on local ones. H0: There is no difference on the reliance of Nigerian audience on the foreign and local news organization during crises periods. H4: Foreign news organizations are perceived to be less encumbered by policy and technical restraints in their task of news dissemination than local ones. H0: There is no significant difference in the perception of foreign and local news organization in terms of policy and technical restraints in their task of news dissemination. 1.7 CONCEPTUAL AND OPERATIONAL DEFINITION (i) CREDIBILITY: Conceptual: Quality of being believed, accepted and trusted. Operational: The degree of audience believability of FRCN, ESBS/TV and NTA news items, vis-avis CNN, BBC and VOA. (ii) LOCAL NEWS ORGANIZATION Conceptual: Systems that give our reports within a particular place. Operational: The federal radio corporation of Nigeria (FRCN), Enugu State Broadcasting Service Radio/TV (ESBSTV) and Nigerian Television Authority (NTA). (iii) FOREIGN NEWS ORGANIZATION Conceptual: Systems that give out reports from outside the country. Operational: CABLE Network News (CNN) British Broadcasting Corporation (BBC) and Voice of America (VOA). (iv) CRISIS Conceptual: Time of great difficult or danger in history. Operational: June 12 1993, Gwadabe Coup of 1995, Bomb Blasts, Diya’s alleged coup of 1997, Sharia Crisis and fuel crisis periods. (v) PROPAGANDIST TOOLS Conceptual: Something used to give out statements that are intended as publicity for a particular (political) course but are (often) presented as unbiased. Operational: The level with which FRCN, ESBSTV and NTA are used by government to give out biased, distorted and sycophantic information. (vi) PERCEPTION Conceptual: Ability to see, hear or understand. Operational: The way or the degree the audience see NTA, FRCN, ESBSTV, CNN, BBC or VOA as credible media. (vii) NEWS Conceptual: News or fresh information reports or recent events. Operational: The level of reportage of crisis, listed above, by the local or foreign station. 1.8 ASSUMPTIONS The following assumptions are made as observed, in order to give the study focus and directions; (i) That media contents in Nigeria are interspersed with propaganda, especially during crises periods. With particular reference to June 12 crises and Feb 22nd and 23rd Sharia crises at Kaduna. (ii) That the propaganda when detected by the audience of the mass media affects the credibility of the local media. (iii) That the audience of local media organization use foreign media organization as alternative means of getting truthful information. (iv) That the Nigerian audience are exposed to both foreign and local news organizations.
AUDIENCE PERCEPTION OF THE CREDIBILITY OF FOREIGN AND LOCAL NEWS ORGANIZATIONS.
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