ABSTRACT

This study aimed at comparing secretarial profession of yesterday and today.  The problem observed in the study was that there is need to examine the productivity an deficiency of secretaries of yesterday years ad today.  The need for this comparison is justified by the fact that the modern business environment is one place that has witnessed various changes especially in terms of technology. This, this study was carried out among secretaries and business executives who have secretaries working with them in IBETO GROUP OF COMPANIES, NNEWI.

In order to provide theoretical framework and background for the study, the researcher reviewed various literatures such as textbooks, journals, magazines and unpublished materials, which directly relate t the topic of study.  Being guided by the review, a structured questionnaire was designed to collect data.

Having collected the data, the researcher adopted the use of simple percentage, which is Likert’s 5 point summated rating scale to analyze the data.

Major findings of the study revealed that:

TABLE OF CONTENTS

Title page i

Approval page ii

Dedication iii

Acknowledgement iv

Abstract v

Table of Contents vi

Chapter One

1.0 Introduction 1

1.1 Background of the Study 1

1.2 Statement of The problem 7

1.3 Significance of the Study 7

1.4 Purpose of the Study 8

1.5 Limitations of the Study 8

1.6 Research Question 9

1.7 Definition of Terms 10

Chapter Two

2.0 Review of Related Literature 13

2.1 Introduction 13

2.2 Traditional Secretary/Secretaries of Yesterday: The past 16

2.3 Traditional Secretary/secretaries of today: The present 18

2.4 Prospects of Secretarial Profession of Today in Ibeto 23

2.5 Group of Companies 24

2.6 Employment promotion opportunities

and increased Salary of secretaries of Today 26  

chapter three

3.0 Research design and methodology 28

3.1 Introduction 28

3.2 Research design 28

3.3 Instrumentation 29

3.4 Population 29

3.5 Sample and Sampling Techniques 30

3.6 Data collection procedure 31

3.7 Method of Data Analysis 32

Chapter Four

4.0 Data presentation and Analysis 33

4.1 Introduction 33

4.2 Analysis of Respondents’ Biographic Data 34

4.3 Analysis of Research Statement Data 38

4.4 Analysis of Research Question 53

Chapter Five

Summary of Findings, Recommendation and Conclusion 56

5.1 Introduction 56

5.2 Summary of the Study 56

5.3 Recommendations 59

5.4 Conclusions 60

References 62

Appendix: Sample of Research Questionnaire 64